Make sure the computers are on the same network. Ensuring all machines are as updated as they can be is key to making sure you aren't missing out on any driver or Windows updates. The management page can also be helpful for troubleshooting purposes.To troubleshoot problems with sharing files or folders, follow the steps below on all computers from which you're trying to share.

For the most part, these options are related to your local network settings, advanced network configuration, and Bluetooth device setup. You can use the Ooma device management page to configure settings that cannot be set up using your My Ooma account. What can I do with the Ooma management page? If you have set up your Ooma device behind your router, you will not be able to connect to the device in this way. If your Ooma device has been configured to sit directly behind your modem – before your router – you can connect to the management interface of your Ooma device over your HOME NETWORK by using a web browser and navigating to to.

Can I access my Ooma device over my network without connecting to it physically? Reference: If you are having difficulty connecting to, please see our troubleshooting FAQ. Once you have completed this connection, you will be able to access the set up page to configure your system’s settings.

Open a web browser on your computer and navigate to or.

Give your computer a moment to receive an IP address from your Ooma device.

Connect your computer’s Internet port to the HOME port on the Telo Base Station or Phone Genie with an Ethernet cable.

In order to access your Ooma device, please follow these instructions: How can I access my Ooma device to manage its settings?

What can I do with the Ooma management page?.

Can I access my Ooma device over my network without connecting to it physically?.

How can I access my Ooma device to manage its settings?.

This is where you’ll go to set up custom configurations, or to tweak the settings that your Ooma will use when interacting with your Internet connection. You can access the management interface of your Ooma device by using an Ethernet cable to connect your computer directly to Ooma.

Most of your account settings can be managed through your My Ooma account, but certain options can only be managed by connecting directly to your Ooma device.

Advanced home network setup